The rooms here got a nice makeover recently, they're fancy and comfy. 😊 The view overlooking the gardens and the river was absolutely stunning. Plus, the service was just top-notch. had an awesome experience.

The staff at this hotel are professional and welcoming. The rooms are well-appointed with comfortable beds. Convenient location near attractions. Good amenities including a gym and buffet breakfast. Kids enjoyed the cookies. 👍

We liked its close proximity to the Washington Mall. We liked the Sou Wester Restaurant the most because of the Chef, Manager Jenifer, staff, waitors, and waitresses. They were the most professional and accomodating and proficient. They get 5 Stars!

What I did not like about the mo, in D.C.: The Feng Shui is off, the lobby, entrance, lounge, wait area, and is uncomfortable. The management should bring in a Feng Shui professional and they will pick this up right away. The lobby, bar, lounge is not inviting and the chi flow is blocked. Also, City Zen, is noisier than the us Airways Terminal. I found the terminal atmosphere way more Zen, than City Zen. The staff is so uptight, it really does not project a friendliness to the persons dinning. It was so noisy, it was more like a roar! City Zen, "Just ain't all that"! It could be so much more! On a scale of 1-10, the experience was 5. Sue Wester far surpased City Zen. And when I complained to my waitor and manager of the ear piercing laughter coming from the bar area, the response was an arrogant annoyance rather than one of concern. In fact your star chef came out at least 3 times to see who was laughing like that. A two hour dinner was disturbed by two hours of piercing laughter by some woman at the bar. Really she should have picked up my check. However, I believe that City Zen's Manager could have been very polite and diplomatic and told this one person, please tone it down a dinner guest from at least 30 yards complained. On my next visit to D.C., I will probably try the Ritz or the Four Seasons because of this. However, I will return to Sou Wester anytime. They were great.

Off the chart luxury! Loved our suite and the staff made us feel like royalty. Will definitely return.

Truly relaxing stay. Deluxe hotel with a marina view. Thoroughly enjoyed hanging out in the center, which is within walking distance from the property. The deluxe king room was equipped with an individual safe, a flat-screen TV, and a mini-fridge-bar. The pool is also very relaxing.

hotel staff are so nice and really helpful. whenever i ask for something they do it so fast. roo;s and bathrooms are sooo clean..

expensive

excellent service prof. staff, actually one of the leading hotels

This place is clean, provides great value, with a fantastic location next to the National Mall and its museums, as well as nearby restaurants and shops, the staff is friendly, and the food is excellent.

The room has central heating, an individual safe, and pay TV, a luxurious bathroom, top-class breakfast, and an early check-in.

The hotel had an amazing decor and the Washington Breakfast was delicious. We appreciated the speedy and professional action taken by the night manager to move us to another room after water sprayed on our faces. Overall I had a pleasant stay and would recommend this hotel.

My friends and I recently stayed at a hotel in DC and had a fantastic experience. The location was perfect, with everything we wanted to visit just a short walk away. The common areas were particularly impressive, with a beautiful design and comfortable seating. Our room was spacious and had a gorgeous view out of a round window. The bathroom was clean and modern, and the service from the staff was friendly and efficient. We also enjoyed a delicious breakfast buffet each morning. our stay was everything we could have asked for.

The only downside was the limited on-site restaurant options.

Our room recently got a makeover, had a beautiful view, a stocked mini fridge, and quality toiletries; the service here was exceptional.

The hotel is a class act as good if not better than the four seasons and close to the Raffle's hotel chain

We took our friends and business partners on a east coast vacation trip. Our last stop was the Mandarin Oriental. What a wonderful end to a great vacation!! We only wish we could have spent more time at your magnificent hotel. Everyone we had contact with were very cordial and accommodating. We will definitely return for a longer stay to see some of the sights we missed on this trip. We will also be staying at your great hotel. Thank you for all the wonderful service, till next time. I truly appreciate the ease with which we got the two smoking rooms adjoining each other, it was instrumental in choosing your hotel. Robert & Catherine Aganon

Cozy room with everything you need - central heating, a safe for your stuff, and even pay-per-view TV! 🌟